Coaching Into Care
News & Announcements — 5/1/2020
Coaching Into Care is back to operating more normally, now that our staff are fully operational with needed equipment for working remotely. Staff will be available during daytime operating hours to answer calls immediately, 8am - 8pm, eastern time zone, Monday - Friday, at (888) 823-7458. If you happen to reach our voicemail, please leave a message and your telephone number and we will call you back within 1 business day. You can also email us at CoachingIntoCare@va.gov for a return call within 1 business day. Contact the Veterans Crisis Line, 1-800-273-8255 (press 1 for Veterans) if a Veteran you know is in crisis or having thoughts of suicide.
Coaching Into Care is a national telephone service of the VA which aims to educate, support, and empower family members and friends who are seeking care or services for a Veteran. Our goal is to help Veterans, their family members, and other loved ones find the appropriate services at their local VA facilities and/or in their community. We also provide coaching to family and friends of Veterans who see that a Veteran in their life may be having difficulty adjusting to civilian life. Coaching is provided by licensed psychologists or social workers, free-of-charge. Coaching involves helping our callers figure out how to motivate the Veteran to seek treatment. We can help you get information about mental health, services at the VA and tips on how to begin the conversation about treatment with a loved one who is a Veteran.
What to Expect
Calls with a coach vary in length, but generally take 10 to 30 minutes, depending on the issue. Our work with you may extend for several calls and usually with the same coach.
When you call Coaching Into Care at 888-823-7458, you will talk with a member of our team who specializes in helping callers determine the best way to help the Veteran they care about and how to navigate the VA system. Our hours of operation are Monday — Friday, from 8am to 8pm (Eastern).
Information For...
Spouses and Significant Others of Veterans
Click here for tips.
Parents and Other
Family Members
The people closest to the Veteran are often the first to notice subtle changes in him or her that may indicate he or she is struggling. Click here for tips.
Veterans
Veterans are uniquely positioned to recognize when another Veteran is struggling because it is possible that you have shared similar experiences. Click here for tips.
Other Veteran Supporters
Are your friends with, or do you work with a Veteran? Click here for tips.
Contact Us
1-888-823-7458
Information for you or the Veteran in your life.
